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  #1  
Old 02-23-2005, 10:39 AM
SCazzo@gmail.com
 
Posts: n/a
Default Bluetooth and Windows XP Service Pack 1

So I went out and bought a Belkin Bluetooth USB adapter
so that I can transfer pictures from my v551 to my PC via
Bluetooth.
The Belkin software installed fine. When I went to plug
in the Bluetooth USB adapter into my USB port, I got nothing.
The Bluetooth icon in the system tray says something like
the Bluetooth device is not installed (or recognized).
The blue light on the Belkin adapter is blinking. I assume
this to mean that it has power. The Belkin site is worthless
for any type of help. The Micro$oft site has tons-o-stuff
on Bluetooth, but it all seems to deal with Service Pack 2
and mice/keyboards. Does Service Pack 1 support Bluetooth?
Any ideas out there?

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  #2  
Old 02-23-2005, 10:54 AM
Evan Platt
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

On 23 Feb 2005 09:39:32 -0800, SCazzo@gmail.com wrote:

>So I went out and bought a Belkin Bluetooth USB adapter
>so that I can transfer pictures from my v551 to my PC via
>Bluetooth.
>The Belkin software installed fine. When I went to plug
>in the Bluetooth USB adapter into my USB port, I got nothing.
>The Bluetooth icon in the system tray says something like
>the Bluetooth device is not installed (or recognized).
>The blue light on the Belkin adapter is blinking. I assume
>this to mean that it has power. The Belkin site is worthless
>for any type of help. The Micro$oft site has tons-o-stuff
>on Bluetooth, but it all seems to deal with Service Pack 2
>and mice/keyboards. Does Service Pack 1 support Bluetooth?
>Any ideas out there?


A google search reveals one of the fixes in SP2 is Bluetooth support.
--
To reply, remove TheObvious from my e-mail address.
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  #3  
Old 02-23-2005, 11:31 AM
SCazzo@gmail.com
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

Evan Platt wrote:
> A google search reveals one of the fixes in SP2 is Bluetooth support.

[sni[]

Wonderful news, but I asked about Service Pack 1. I am forced to use
this version due to other circumstances.

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  #4  
Old 02-23-2005, 11:53 PM
Mauricio Freitas
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

<SCazzo@gmail.com> wrote in message
news:1109183488.686227.185100@z14g2000cwz.googlegr oups.com...
> Evan Platt wrote:
>> A google search reveals one of the fixes in SP2 is Bluetooth support.

> [sni[]
>
> Wonderful news, but I asked about Service Pack 1. I am forced to use
> this version due to other circumstances.
>


Have you installed the original Bluetooth software that Microsoft
distributed with their Mouse & Keyboard combo, targeted at SP1?

If so, then you might have to use Device Manager and try manually changing
the drivers so the OS uses the correct Belkin software.


--
Mauricio Freitas, Microsoft MVP Mobile Devices
http://www.geekzone.co.nz
http://www.geekmac.com


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  #5  
Old 02-24-2005, 01:28 AM
Sarah
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

Why don't you call Belkin? When I got my Belkin Adapter I had to call them
and they were very helpful! They'll walk you through the installation
process! You have to use the Belkin software for the adapter to work! What
is happening now is that Microsoft crap takes over once you plug the
adapter! again, call Belkin and they'll get you going! Remember, you are
paying for the tech support!!


<SCazzo@gmail.com> wrote in message
news:1109180372.426214.195440@l41g2000cwc.googlegr oups.com...
> So I went out and bought a Belkin Bluetooth USB adapter
> so that I can transfer pictures from my v551 to my PC via
> Bluetooth.
> The Belkin software installed fine. When I went to plug
> in the Bluetooth USB adapter into my USB port, I got nothing.
> The Bluetooth icon in the system tray says something like
> the Bluetooth device is not installed (or recognized).
> The blue light on the Belkin adapter is blinking. I assume
> this to mean that it has power. The Belkin site is worthless
> for any type of help. The Micro$oft site has tons-o-stuff
> on Bluetooth, but it all seems to deal with Service Pack 2
> and mice/keyboards. Does Service Pack 1 support Bluetooth?
> Any ideas out there?
>



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  #6  
Old 02-24-2005, 08:08 AM
SCazzo@gmail.com
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

Mauricio Freitas wrote:
> Have you installed the original Bluetooth software that Microsoft
> distributed with their Mouse & Keyboard combo, targeted at SP1?


Is that a patch for SP1? Would you know where or what it's name
is on the MS site?


> If so, then you might have to use Device Manager and try manually

changing
> the drivers so the OS uses the correct Belkin software.


Is there some place that tells one how to do this?

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  #7  
Old 02-24-2005, 08:13 AM
SCazzo@gmail.com
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1


Sarah wrote:
> Why don't you call Belkin? When I got my Belkin Adapter I had to call

them
> and they were very helpful! They'll walk you through the installation


> process! You have to use the Belkin software for the adapter to work!

What
> is happening now is that Microsoft crap takes over once you plug the
> adapter! again, call Belkin and they'll get you going! Remember, you

are
> paying for the tech support!!


I HAVE called Belkin. I spelled out my problem with WinXP SP1 not
running their driver software. They sent me back instructions for
what to do with Win Xp SP2......

Not impressed with Belkin so far. Seems they didn't even read my tech
question. I think what you are talking about when you say the MS crap
takes over when plugging in the dongle is what happens under SP2.
I don't have WinXP SP2. I have WinXP SP1.

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  #8  
Old 02-24-2005, 11:34 AM
Mauricio Freitas
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

<SCazzo@gmail.com> wrote in message
news:1109257725.678996.205050@z14g2000cwz.googlegr oups.com...
> Mauricio Freitas wrote:
>> Have you installed the original Bluetooth software that Microsoft
>> distributed with their Mouse & Keyboard combo, targeted at SP1?

>
> Is that a patch for SP1? Would you know where or what it's name
> is on the MS site?
>
>
>> If so, then you might have to use Device Manager and try manually

> changing
>> the drivers so the OS uses the correct Belkin software.

>
> Is there some place that tells one how to do this?
>


No, it's not. It's a driver install distributed with the hardware only - but
if you don't have the hardware or never installed the disk from someone,
then that's fine.

I suggest you remove the Belkin software, reboot, unplug the adapter.
Install the software again, reboot and then plug the adapter.

It does sound like the USB adapter was inserted BEFORE the software was
installed, which is a problem with USB devices.

--
Mauricio Freitas, Microsoft MVP Mobile Devices
http://www.geekzone.co.nz
http://www.geekmac.com


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  #9  
Old 02-24-2005, 12:02 PM
Paul Busby
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

Thus spake SCazzo@gmail.com:
> Not impressed with Belkin so far. Seems they didn't even read my tech
> question. I think what you are talking about when you say the MS crap
> takes over when plugging in the dongle is what happens under SP2.
> I don't have WinXP SP2. I have WinXP SP1.


Do you have a specific reason for not installing SP2? I ask as I would
expect to be told to install the latest SP, especially when they include a
BT subsystem not there before.

--
Thank people in advance? Thanking or cursing them afterwards at least
gives some feedback!


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  #10  
Old 02-24-2005, 01:46 PM
Bob the Printer
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1


<SCazzo@gmail.com> wrote in message
news:1109180372.426214.195440@l41g2000cwc.googlegr oups.com...
> Does Service Pack 1 support Bluetooth?
> Any ideas out there?
>


Yes, in fact SP1 is considered by many to be better for bluetooth than
SP2...



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  #11  
Old 02-24-2005, 02:11 PM
SCazzo@gmail.com
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1


Mauricio Freitas wrote:
> No, it's not. It's a driver install distributed with the hardware

only - but
> if you don't have the hardware or never installed the disk from

someone,
> then that's fine.
>
> I suggest you remove the Belkin software, reboot, unplug the adapter.


> Install the software again, reboot and then plug the adapter.
>
> It does sound like the USB adapter was inserted BEFORE the software

was
> installed, which is a problem with USB devices.
>


No. I followed Belkin's procedure and did NOT insert the USB device
while installing the Belkin drivers. I have tried the install, reboot,
un-install, re-install, boot process a couple of times. Same result
every time. It seems that the Belkin software does not play well with
WinXP SP1......
Any other ideas?

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  #12  
Old 02-24-2005, 02:14 PM
SCazzo@gmail.com
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1


Paul Busby wrote:
> Thus spake SCazzo@gmail.com:
> > Not impressed with Belkin so far. Seems they didn't even read my

tech
> > question. I think what you are talking about when you say the MS

crap
> > takes over when plugging in the dongle is what happens under SP2.
> > I don't have WinXP SP2. I have WinXP SP1.

>
> Do you have a specific reason for not installing SP2? I ask as I

would
> expect to be told to install the latest SP, especially when they

include a
> BT subsystem not there before.
>


I had in the past (before my Bluetooth mess) tried installing SP2 and
had
all sorts of problems with it. Didn't play well with Norton. No matter
on many times I told the s/w to NOT use the SP2 firewall it kept
insisting
on turning it on and this messed up Zone Alarm. PC (2GHz) ran so slowly
it was
comical......

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  #13  
Old 02-25-2005, 12:02 AM
Mauricio Freitas
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

"Bob the Printer" <bdolson@comcast.net> wrote in message
news:LYKdndKjt9rcoIPfRVn-oQ@comcast.com...
>
> <SCazzo@gmail.com> wrote in message
> news:1109180372.426214.195440@l41g2000cwc.googlegr oups.com...
>> Does Service Pack 1 support Bluetooth?
>> Any ideas out there?
>>

>
> Yes, in fact SP1 is considered by many to be better for bluetooth than
> SP2...
>


SP1 does not support Bluetooth. It is only available if you have the CD
distributed with the Microsoft Mouse and Keyboard. Even so, the support was
limited to serial profile, dial-up and printing.

Native OS support is only available from SP2 onwards, with additional
profiles included.

--
Mauricio Freitas, Microsoft MVP Mobile Devices
http://www.geekzone.co.nz
http://www.geekmac.com


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  #14  
Old 02-25-2005, 07:16 AM
Tony Clark
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1


"Mauricio Freitas" <dr.emailposter@nowhere.invalid> wrote in message
news:421ecd55@clear.net.nz...
> "Bob the Printer" <bdolson@comcast.net> wrote in message

SNIP

>
> SP1 does not support Bluetooth. It is only available if you have the CD
> distributed with the Microsoft Mouse and Keyboard. Even so, the support
> was limited to serial profile, dial-up and printing.
>
> Native OS support is only available from SP2 onwards, with additional
> profiles included.
>
> --
> Mauricio Freitas, Microsoft MVP Mobile Devices
> http://www.geekzone.co.nz
> http://www.geekmac.com



While this is true you can install drivers from the Belkin CD and use
Bluetooth with SP1. I did this for many months with 2 separate Belkin
dongles. I might also add that the native support under SP2 does not work
well with the Belkin device and you basically have to replace the Windows
drivers with the Belkin drivers anyway to get full functionality.

The first thing I would try is what Mauricio indicated above and that is
uninstall, reboot, reinstall. I would also advise that you disable your
Virus scanning SW while doing the install. I have seen cases where it tends
to intefere with the driver installation even though it gives no indication.
Also, if there are any other programs running, even in the background,
disable them before installing the drivers.

Once you do that if you continue to have problems let us know what the error
symptoms are and we might be able to help resolve any issues.

Cheers
TC


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  #15  
Old 02-25-2005, 10:44 AM
Paul Busby
 
Posts: n/a
Default Re: Bluetooth and Windows XP Service Pack 1

Thus spake SCazzo@gmail.com:
> Paul Busby wrote:
>> Thus spake SCazzo@gmail.com:
>>> Not impressed with Belkin so far. Seems they didn't even read my
>>> tech question. I think what you are talking about when you say the
>>> MS crap takes over when plugging in the dongle is what happens
>>> under SP2. I don't have WinXP SP2. I have WinXP SP1.

>>
>> Do you have a specific reason for not installing SP2? I ask as I
>> would expect to be told to install the latest SP, especially when
>> they include a BT subsystem not there before.
>>

>
> I had in the past (before my Bluetooth mess) tried installing SP2 and
> had
> all sorts of problems with it. Didn't play well with Norton. No matter
> on many times I told the s/w to NOT use the SP2 firewall it kept
> insisting
> on turning it on and this messed up Zone Alarm. PC (2GHz) ran so
> slowly it was
> comical......



For reference in case you install SP2 at a later date: you may find ZA has
been updated to play well with SP2 & if it still doesn't & you don't use or
intend to use Internet Connection Sharing (ICS), you can disable the Windows
firewall/ICS under Services. This site is useful for determining what
services don't need to be set to Auto/Manual:
http://www.blackviper.com/WinXP/service411.htm

I once used the free version of ZA without issues when I ran W98. It never
seemed to be reliable on my PC not long after XP was launched so use Kerio
PFW instead. Like ZA, there is a free version. I can't comment how well ZA
now works under XP.

Unfortunately, SP2 does complicate installing BT because it seems to try to
take over from 3rd party BT stacks & use its own native one. You have 2
choices with SP2 - use the native stack which has fewer profiles than say
the Widcomm stack that most dongles use (which can be complicated in itself)
or you can force XP to use whatever your dongle shipped with (updated to the
latest driver). IIRC, you need to use Device Manager & have XP use your 3rd
party driver. Current 3rd party BT solutions may now install BT over SP2
without intervention or they may not. It may also be beneficial to uninstall
existing BT s/w 1st if you retry SP2.

If your installation of XP was an upgrade over a previous version of Windows
& you decide that the extra security & kernel rewrite etc is worth the
effort, consider reinstalling XP from scratch (even an upgrade version of XP
CDs do allow this, OEM versions occasionally may).

SP2 is a definite improvement over SP1 on my PC. It runs slightly faster &
more smoothly as well. If you run a FW, virus scanner & adwware removal
programs, one can argue that the extra security of SP2 is just not worth the
effort but you may find at some point that new programs or updates will only
work well with SP2. My own inclination would be to use SP2 & do whatever it
takes to get it running as it should. Clean installs can be made a bit
easier by running XP's Files & Settings Transfer Wizard before scrapping
your current copy then re-running it again on the new copy. Most programs
will still need to be reinstalled though. MS Office can save settings as
well which eases things if you use it. Much of my advice assumes you can
reinstall Windows from scratch. Many PCs that shipped with the OS
preinstalled are difficult or impossible to clean install XP without buying
a new copy.

Good luck!

--
Thank people in advance? Thanking or cursing them afterwards at least
gives some feedback!


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