Re: Ording and Billing screwups

Get ready for more of the same..

Keep all your bills and who you talk to. There is going to be a class action
suit in the coming years..



"Scott en Aztlán" <slothkills@NOyahooSPAM.com> wrote in message
news:res3n0tbvp9jvrbqm8jcdfj0ivt4jfo3jd@4ax.com...
> On Wed, 13 Oct 2004 21:59:30 -0500, "Tony"
> <tony_pitt.nospam@bellsouth.nospam.net> wrote:
>
>>The next day in looking at my account on the website I noticed that a
>>bunch
>>of things that are included in the Nation 850 plan have not been activated
>>for my account, or have been activated as an additional cost option.
>
> This is a MAJOR snafu in the web site. Like you, I am on a Family Talk
> plan with 3 phones; the first costs $39.99/month, the other two are
> $9.99/month each. Cingular's web site shows my account with 3 phones,
> each of which costs $39.99/month.
>
> When I call customer service, their computers show the correct rate
> plans, as do my bills. The web site is seriously fucked up - which is
> probably why it's down for maintenance right now. Hopefully they have
> figured out how to make it work correctly and are implementing the
> fixes...
>
> --
> "I believe that forgiving [terrorists] is God's function.
> Our job is to arrange the meeting."
> - Norman Schwartzkopf

[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <6ntdd.11712$sO5.10016@fe1.texas.rr.com> on Wed, 20 Oct 2004 13:04:02 GMT,
"VHNerd" <Nerd@no.mail> wrote:

>Get ready for more of the same..
>
>Keep all your bills and who you talk to. There is going to be a class action
>suit in the coming years..

That's a good thing? Making lawyers rich while accomplishing nothing?

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>